Now we wouldn't be doing our job if we didn’t ask you from time to time how we were doing. Well, we can’t help patting ourselves on the back once in a while. Do you think you fill out those encounter survey's for your health?! (Thank you, by the way, we love to hear from you!) We have had many of you say such wonderful things about us that we couldn't help but share a few:
Anne Erickson is amazing. I really am illiterate when it comes to computers and she was EXTREMELY patient. Thank you Anne.
Fran was exceptionally understanding and patient and very informative.
Karen Smith is an excellent resource. She worked very hard to help us resolve our issues.
All interaction we have with OCS has been excellent whether technical support, education or outcomes consultation.
AS ALWAYS, VERY PROMPT TO RESPOND. THANKS
LeAnne was exceptional - she was insightful, professional, thorough, kind, understanding and has a sense of humor. She made a "problem" painless and I gained greater understanding of the product we purchased a long time ago. Thank you.
Leslie Knudsen-Wells is always very pleasant, professional and knowledgeable.
Sue was excellent, she was prepared, and willing to discuss ideas. In addition she was very helpful to our Administrator who was requesting additional information. She is prompt and follows up.
Much more. The only words to describe the interaction are professional and extremely patient. The experience makes me want to continue and keep learning more.
Montoya initiated the contact. I may not have called to ask my question and just muttled through. He was very helpful and very patient with me as I really am not terribly computer language literate. He simplified his approach with me without being at all patronizing.
James was very willing to allow us to conference another vendor in to assist with the problem we had. This was a lengthy conversation and James was willing to participate the minute I called him.
Melinda is so knowledgeable and does a great job. She is patient, kind and funny making benchmarking fun!! We love her...
It continues to be a pleasure to work with Liz and Martha. I can see how beneficial it is that we joined the PeerForum when we did, because it's definitely going to pay off as we move forward with preparing for the new CoPs.
I was in Seattle for the OCS Summit. It was amazing … One of the best things, besides the food and the PARTY, was to meet you all and hear your ideas and information. I am so isolated here that if it weren't for you, I would still be back in the Stone Age.
This was the most meaningful, moving presentation I've ever heard!! –regarding the Perforum Management Series Teleconference on Spiritual Issues in the World of the Dying.
I've worked with a number of data vendors and I've never had someone take the time to look at the data in such detail and actually pick up the phone to clarify that the numbers are right. It's nice to know that you're working with us to make sure our data is accurate.
