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1. Schwien, Tina, & Twiss, Amanda (2007). Turning Challenge into Opportunity: What Home Care Needs to Know About Medicare Advantage white paper. http://marketing.ocsys.com/docs_pdfs/white_papers/WP_MA_07-004.pdf
2. Lang, Christine & McCaffery, Kimberly (2007). Using OASIS Data to Link Patient Satisfaction to Quality Improvement white paper http://marketing.ocsys.com/docs_pdfs/White_Papers/WP_patsat07-002.pdf
3. Schwien, Tina & McCaffery, Kimberly (2008, January/February). Improving Home Health Performance - A New Multi-Dimensional Approach. The Remington Report, 11-13. 4. Schwien, Tina & Twiss, Amanda (2008, January) Turning Challenge into 5. Pladson,
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